Privacy Policy

Introduction

This Privacy Policy describes how EzAITranslate ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website and services.

We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Data

Personal data refers to any information that identifies you as an individual. We may collect the following personal data:

• Contact information (such as name, email address)
• Account credentials (such as username, password)
• Payment information (such as credit card details, billing address)
• User preferences and settings

Translation Data

When you use our translation services, we collect the content you submit for translation. This may include text, documents, or other materials you provide.

We understand that your translation content may contain sensitive information. We handle this data with appropriate security measures as described in this policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Improving and personalizing your experience
• Processing transactions and managing your account
• Communicating with you about our services, updates, and promotions
• Ensuring the security and integrity of our platform

Information Sharing and Disclosure

We do not sell your personal information. However, we may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Payment processors
• Analytics and performance monitoring services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Translation content is typically retained for a limited period to provide the service and improve our translation algorithms. You can request deletion of your content at any time.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This means we process your data lawfully, fairly, and transparently.

If you are in the EEA, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, disclose, or sell.

We do not sell your personal information as defined by the CCPA. For more information about your California privacy rights, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information to other countries, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]: [email protected]